Service Disclaimer and Results Notice

Service Notice

Window and environment factors influence all cleaning outcomes.

Results may differ according to property and weather conditions during or after service.

This disclaimer offers transparency regarding window cleaning services by Prymoventex in Malaysia, so each client understands potential outcomes and limitations.

Important General Notice

While we strive to deliver the best cleaning results, certain factors—such as window age, material, exposure to environmental elements, and prior maintenance—may impact final outcomes. Our service is provided with care, but absolute perfection is not assured.

Limitations to Liability

Some matters are beyond our control and are not covered by guarantees:

Surface scratches, discoloration, or damage existing before cleaning cannot be remedied by our service.
Subsequent dust accumulation or weather-related marks may impact windows shortly after cleaning.
Changes in window condition due to previous repairs or installations are outside our service control.
We do not take responsibility for damages caused by undisclosed structural issues.

Accuracy of Information Provided

We work from the details you provide when assessing your windows and property. Any mistakenly submitted or missing information may influence service accuracy. Always inform us of unique circumstances or special requirements.

All recommendations are made to the best of our knowledge and may not suit every property.

No Professional Advisory Provided

Our cleaning service is not a substitute for expert maintenance or building repairs. Please consult a licensed contractor for structural questions beyond our scope.

Third-Party Links

Links provided to external sites are for convenience. We accept no responsibility for third-party content accuracy or reliability.

Cleaning Results Notice

Results may vary based on window type, prior damage, product use, and location. Clients should set realistic expectations.

Variations Between Properties

Each building presents unique challenges, so comparative outcomes cannot be precisely predicted.

No Financial or Guarantee Claims

Our communications do not make financial promises or imply any specific refund policies.

No refunds are offered for third-party damage or conditions out of our control.
We do not guarantee specific financial benefits or savings from our cleaning services.
Refund or performance guarantees are not provided and not implied in any marketing.

Jurisdiction and Applicable Law

Malaysian laws apply first to all service matters.

Any legal concerns will be addressed within the jurisdiction of Malaysia unless otherwise noted in formal policy.

Local Malaysian regulations guide service, operation, and dispute procedures.

Clients are responsible for following their local building and safety codes.

Indemnification

Clients are expected to indemnify Prymoventex against claims arising from failure to disclose risks or property issues not previously communicated.

Severability

Any unenforceable term does not impact the validity or enforceability of remaining policy clauses.

Modifications

Updates may be made at any time, and continued use implies acceptance of change.

Contact Us

Questions or comments about this disclaimer can be addressed to Prymoventex using the information below.

Contact Email: content@prymoventex.sbs

Phone: +603-6940 0625

Office Address: 348, Jalan Tun Razak, Level 41, Vista Tower, The Intermark, Kuala Lumpur 50400 Malaysia

Effective Date: January 24, 2026

Last Updated: January 24, 2026