Service Terms and Usage Conditions
By using Prymoventex’s services or accessing our site, you agree to the following terms and conditions, as required by Malaysian law.
January 23, 2026
Acceptance of Terms
Accessing or utilizing our service means you agree to comply with these terms. If you do not agree, please refrain from using our services or website. We reserve the right to update these conditions in line with regulatory requirements or business changes.
Definitions
Certain definitions clarify the meaning of terms referenced in these Terms.
Service refers to window cleaning provided to domestic or commercial clients by Prymoventex, including on-site work, consultation, and aftercare.
User means anyone accessing or using the Prymoventex website or booking our services.
Content includes all information, text, graphics, and communication on our platform or in service documents.
Agreement refers to this legally binding contract between you and Prymoventex.
Use of Services
You agree to use our services only for lawful, personal, or business purposes. Our service must not be misused in any manner contrary to these terms or the law.
Eligibility
Users must be at least 18 years old or of legal age under Malaysian law to make bookings. Business representatives must have authorization for company accounts.
Proof of age or authorization may be required for certain service types.
User Responsibilities
You are responsible for maintaining confidentiality and accuracy of provided details.
Prohibited Uses
The following actions are not permitted while using our site or services:
Intellectual Property
All trademarks, logos, service marks, site structure, and proprietary content are owned by Prymoventex or licensed to us. No use, reproduction, or redistribution of intellectual property is allowed without express permission except as agreed by law or these terms.
User Content
By sharing feedback or communication, you allow us to use it to improve our services or share with future clients in accordance with applicable privacy standards.
Your Content Rights and Use
You retain rights to your original input, but grant Prymoventex a license to display and use such input as needed for legitimate business activities, including marketing materials.
Your Data and Privacy Rights
Your privacy is important to us. All user data will be processed according to our Privacy Policy and in line with Malaysian legislation. Please review our Privacy Policy for more information.
Read Privacy PolicyService Disclaimers and Notice
Window cleaning is influenced by several factors. The following applies to all services:
Results Disclosure
Outcome and appearance may vary due to your window type, age, or external factors like weather. For more, visit our disclaimer page.
Limitation of Liability
Prymoventex is not responsible for any incidental or indirect damages resulting from use or inability to use our services. This does not affect statutory rights where they apply.
Indemnification
You agree to indemnify and hold Prymoventex harmless against claims or liabilities from misuse or breach of these terms.
Dispute and Complaint Resolution
We strive to resolve all disputes fairly in accordance with Malaysian law before external proceedings are sought.
Arbitration
If we cannot resolve a dispute informally, you agree to binding arbitration as provided by Malaysian law. This does not limit your statutory consumer rights.
Arbitration is guided by established procedures within Malaysia.
Online Dispute Resolution
International users may access the European ODR platform for cross-border disputes.
Online Dispute Resolution PlatformSeverability
Should any provision be deemed unenforceable, the remaining terms still apply.
Entire Agreement
This agreement outlines the full understanding between you and Prymoventex regarding services and usage, superseding earlier arrangements.
Applicable Law and Jurisdiction
Malaysian laws govern your relationship with Prymoventex, regardless of your access location.
Termination
We may suspend or terminate access if you breach these terms or for business or legal reasons, with notice provided if feasible.
Changes
Terms may be updated as necessary. Continuing to use the service after updates means you accept the changes.
Contact for Terms
Reach out for questions or clarifications using the information below.
Contact Email: content@prymoventex.sbs
Phone: +603-6940 0625
Office Address: 348, Jalan Tun Razak, Level 41, Vista Tower, The Intermark, Kuala Lumpur 50400 Malaysia
Effective Date: January 23, 2026
Version: 2.0